Privacy Policy taxi66 – Protection of Your Personal Data

01Introduction

Taxi66 ("we", "Platform") is committed to protecting the privacy and personal data of all our members and website visitors. This Privacy Policy explains the types of information we collect, how that information is used, stored and protected, and your rights regarding your personal information.

This policy applies to all services offered by Taxi66, including the website, mobile app, and any other platforms owned and operated by us. We recommend reading this policy carefully to understand how your data is handled.

By registering an account or using Taxi66 services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree with any part of this policy, please stop using our services immediately.

02Information Collected

To provide optimal and secure services, taxi66 collects various types of personal and non-personal information from our members. Information collected includes but is not limited to:

All data collected is necessary for account operations, anti-money laundering (AML) regulatory compliance, fraud prevention, and providing quality customer support services.

03How We Collect Data

Taxi66 collects your personal information through various different methods and channels, including:

• Account Registration: Basic information is collected when you register a new account via the registration form on the website or mobile app.
• KYC Process: Identity verification documents and supplementary information are collected when you upload documents for the account verification process (Know Your Customer).
• Financial Transactions: Payment information is collected when you make a deposit or withdrawal request, including details of the payment method used.
• Platform Interactions: Usage data such as games played, total wagering, login frequency, and activity patterns are collected automatically as you use our services.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity and preferences on our platform.
• Third-Party Services: Certain information may be received from third-party service providers such as payment providers, game providers, and analytics tools.
• Support Communications: Information is collected when you contact our customer support team via live chat, email, WhatsApp, or other communication channels.

We strive to ensure that only necessary and relevant information is collected, in line with the purposes stated in this policy.

04Purpose of Data Use

Personal information collected by taxi66 is used for various legitimate purposes based on the operational interests of the platform and member security. Key purposes include:

• Open and manage member accounts, including identity verification and KYC compliance.
• Process deposits, withdrawals, and other financial transactions securely and accurately.
• Provide access to games, sports betting, and other services offered on the platform.
• Detect and prevent fraud, money laundering, duplicate accounts, and activities that violate the Terms and Conditions.
• Conduct security analysis and internal audits to ensure platform integrity.
• Send account-related notifications such as transaction confirmations, password changes, withdrawal status updates, and other important communications.
• Provide customer support and resolve inquiries, complaints, or technical issues reported.
• Send promotional information, bonus offers, platform news, and marketing communications (subject to your consent).
• Comply with legal and regulatory obligations, including requests from relevant authorities.
• Conduct research and analysis to improve user experience, platform performance, and service quality.
• Maintain business records required for accounting, auditing, and internal reporting purposes.

05Information Sharing with Third Parties

Taxi66 does not sell, rent or disclose your personal information to third parties for their own marketing purposes. However, we may share your information with third parties in the following situations:

• Service Providers: We share information with companies that help us operate our business, such as payment service providers, game providers, server hosting providers, and analytics tools. These third parties are bound by confidentiality agreements and may only use data for the services provided to Taxi66.
• Legal Compliance: We may disclose your information if required by law, court order, or a lawful request from law enforcement authorities or regulatory bodies.
• Fraud Prevention: Information may be shared with fraud prevention agencies and other industry organizations to detect and prevent criminal activity, including fraud and money laundering.
• Business Transfers: In the event of a merger, acquisition, or sale of Taxi66 assets, member information may be transferred to the successor entity as part of the transaction, subject to an equivalent or stronger privacy policy.
• Your Consent: We will disclose information to other third parties if you provide explicit consent to do so.

All third parties with access to your personal data are required to protect that information according to strict security standards and use it only for the stated purposes.

06Data Security

Taxi66 takes the security of our members' personal data seriously and has implemented various technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure or destruction.

• SSL/TLS Encryption: All communications between your device and our servers are encrypted using 256-bit Secure Socket Layer (SSL) or Transport Layer Security (TLS) technology, the industry standard for protecting data in transit.
• Database Encryption: Sensitive information such as passwords, financial data, and KYC documents are stored in encrypted format within our secure databases.
• Firewall and Access Controls: Our infrastructure is protected by advanced firewalls and an intrusion detection system (IDS). Access to member data is granted only to authorised personnel who require it to perform their duties.
• Two-Factor Authentication (2FA): We offer 2FA for all accounts as an additional security layer to protect your account from unauthorised access.
• Regular Security Audits: Our systems and infrastructure undergo regular internal and external security audits to identify and address any vulnerabilities.
• Staff Training: All staff handling personal data are trained in data protection best practices and bound by strict confidentiality agreements.
• Activity Monitoring: We continuously monitor our systems to detect any suspicious or unusual activity that may indicate a security breach.

07Cookies & Tracking Technologies

Taxi66 uses cookies, web beacons, tracking pixels and similar technologies to enhance user experience, analyze platform usage and provide relevant content. Here are the types of cookies we use:

• Essential Cookies: These cookies are required for the platform's core functions, such as login, page navigation, and access to secure areas. The platform cannot function properly without these cookies.
• Performance Cookies: These cookies collect information about how you use our platform, such as the most frequently visited pages and error messages received. This data is used to improve overall performance and user experience.
• Functional Cookies: These cookies allow the platform to remember your preferences (such as language, username, or region) and provide enhanced, more personalized features.
• Marketing Cookies: These cookies are used to track your activity across different websites to display relevant ads to you. They also help us measure the effectiveness of our marketing campaigns.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect platform functionality and performance. Most browsers accept cookies automatically, but you can adjust your browser settings to reject them if you prefer.

08Your Rights Regarding Personal Data

As a taxi66 member, you have certain rights regarding your personal information. We are committed to respecting these rights and making it easy for you to exercise them:

To exercise any of these rights, please contact our Data Protection team via email or live chat. We will respond to your request within the timeframe stipulated by applicable law.

09Data Storage and Retention

Taxi66 only retains your personal data for the period necessary to fulfill the purposes for which the data was collected or to comply with legal and regulatory requirements.

• Active account data is retained for as long as your account remains active and you continue using our services.
• After account closure, certain data will be retained for an additional period for regulatory compliance purposes (typically 5–7 years in accordance with anti-money laundering legal requirements).
• Financial transaction data is retained for accounting, audit, and tax compliance purposes for the period required by law.
• Communication records with customer support may be retained for training, service improvement, and dispute resolution purposes.
• Data that is no longer needed will be securely deleted or anonymised so it can no longer be linked to you personally.

If you would like more information about specific data retention periods or wish to request early deletion of your data, please contact our support team.

10Changes to the Privacy Policy

Taxi66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Any material changes will be communicated to you via:

• In-platform notifications when you log in to your account.
• Email to your registered address (for important changes).
• Display of clear notices on our platform's home page.

An updated Privacy Policy takes effect immediately upon publication on our platform, unless a different effective date is specified. We recommend checking this page periodically to stay informed of any changes.

If you disagree with the amended policy, you have the right to close your account. Continued use of the platform after changes are published will be considered your acceptance of the updated policy.